Biller Support
ACCOUNT
RESOLUTION
MANAGER
New tools for billing issue/dispute management

 

 

 

 

 

 

Are you still working like so many other hospitals and trying desperately to manage your billing disputes and issues with an outdated and ineffective Excel spreadsheet?   Are you finding it almost impossible to keep track of those cases or understand the trends and productivity of your billers and related team members?

Perhaps it's time that you ARM yourself.  Our Account Resolution Manager (ARM) will provide your billing team with a full-featured resource to actively track and manage billing issues and disputes.

The ARM is a multiuser enabled software tool that allows all of your team to interact and quickly resolve cases.  System functionality includes:

 

Assignment and tracking of each case by the originating biller
Management consolidated views of all biller case loads
A detailed description and classification of each case
User assignable Status Code for each case
Ability to refer case to other team members such as HIM, MC, Nurse Auditor, etc.
Quantification of potential economic impact
Memo area that allows for documentation of case management
Classification of resolution type
Robust reporting at the macro or micro level
Data export to Excel for additional analysis
 
Our ARM is highly affordable and quickly implemented.  Contact us for a live web based product demonstration.